The service consultant : working in an automotive facility /
Garner, Ron, 1966-
The service consultant : working in an automotive facility / Ron Garner, C. William Garner. - Clifton Park, NJ : Thomson Delmar Learning, 2005. - ix,242p. ill. 24cm
140187990X (alk. paper)
Service stations--Management.
Automobiles--Maintenance and repair.
Consultants.
Automobile industry and trade--Customer services.
629.286086 GAR
The service consultant : working in an automotive facility / Ron Garner, C. William Garner. - Clifton Park, NJ : Thomson Delmar Learning, 2005. - ix,242p. ill. 24cm
140187990X (alk. paper)
Service stations--Management.
Automobiles--Maintenance and repair.
Consultants.
Automobile industry and trade--Customer services.
629.286086 GAR