Hotel front office management / James A. Bardi.

By:

Bardi, James A, 1947-

Material type: Text

TextPublication details: Hoboken, N.J. : John Wiley & Sons, c2011.Edition: 5th edDescription: xv, 492 p. : ill. ; 25 cmISBN:

9780470637524 (acidfree paper)
0470637528 (acidfree paper)

Subject(s):

Hotel management

DDC classification:

647.94068 BAR 22

Summary: "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"-- Provided by publisher.

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings ( 4 )
Title notes ( 2 )
Comments ( 0 )

Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Reference	PERPUSTAKAAN KOLEJ KOMUNITI BUKIT BERUANG Reference	REF	647.94068 BAR (Browse shelf(Opens below))	Available	0010716
Books	PERPUSTAKAAN KOLEJ KOMUNITI BUKIT BERUANG New Materials Shelf	NFIC	647.94068 BAR (Browse shelf(Opens below))	Available	0010154
Books	PERPUSTAKAAN KOLEJ KOMUNITI BUKIT BERUANG New Materials Shelf	NFIC	647.94068 BAR (Browse shelf(Opens below))	Available	0010030
Books	PERPUSTAKAAN KOLEJ KOMUNITI BUKIT BERUANG New Materials Shelf	NFIC	647.94068 BAR (Browse shelf(Opens below))	Available	0010031

Includes bibliographical references and index.

"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"-- Provided by publisher.

There are no comments on this title.

to post a comment.