Mengendali aduan pelanggan : mengubah cabaran kepada peluang / Jennifer Denham ; penterjemah Mohd. Rizal Saidin

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Material type: Text

TextSeries: Rahsia kejayaanPublication details: Petaling Jaya : Prentice Hall Pearson Malaysia, 2002Description: ix, 250ms. : il. ; 21cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	PERPUSTAKAAN KOLEJ KOMUNITI BUKIT BERUANG New Materials Shelf	NFIC	658.8342 DEN (Browse shelf(Opens below))	Available		02313

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Bibliografi: ms. 241-242

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