Dealing with difficult people at work 

 - Boston, MA. :  Harvard Business School Press,  2005 
 - ix, 140p. ;  22cm. 
 - The results-driven manager series .
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>1591396344: 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Problem employees<br/>Interpersonal conflict<br/>Personnel management
<br/><br/><label>Dewey Class. No.: </label>658.3045 RES