TY  - BOOK
AU  - Mayer,Robert
TI  - How to win any argument: without raising your voice, losing your cool, or coming to blows 
SN  - 1564148106 (pbk.) :
U1  - 153.6 MAY 22
PY  - 2005///
CY  - Franklin Lakes, NJ
PB  - Career Press
KW  - Interpersonal conflict
N1  - Includes index
ER  -