Sommerville, Kerry L., 1957-

Hospitality employee management and supervision : concepts and practical applications / Kerry L. Sommerville. - Hoboken, N.J. : John Wiley, c2007. - xv, 344 p. : ill., maps ; 24 cm.

Includes bibliographical references and index.

0471745227 (pbk.) 9780471745228 (pbk.)


Hospitality industry--Personnel management.

647.940683 SOM