TY  - BOOK
AU  - Bryson,McDowell
AU  - Ziminski,Adele
TI  - The concierge: key to hospitality : a training manual 
SN  - 0471528935 (paper : acidfree paper)
U1  - 647.94068 BRY 20
PY  - 1992///
CY  - New York
PB  - Wiley
KW  - Hotel concierges
N1  - Includes index
ER  -