Zainuddin Zakaria <br/><br/>
Tip menawan hati pelanggan 
Zainuddin Zakaria & Ziadatul Hidayah Zakaria 
 - viiii, 166 pages  illustrations  23 cm 
<br/><br/> Includes index and bibliographical references : p161-162 
<br/><br/><label>ISBN: </label>9789833586219 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Customer services
<br/><br/><label>Dewey Class. No.: </label>658.812 ZAI