TY  - BOOK
AU  - Scanlon,Nancy Loman
TI  - Quality restaurant service guaranteed: a training outline 
SN  - 0471028525 (acidfree paper)
U1  - 642.50715 SCA 21
PY  - 1998///
CY  - New York
PB  - J. Wiley
KW  - Food service
KW  - Quality control
KW  - Total quality management
KW  - Restaurants
KW  - Employees
KW  - Training of
N1  - Includes bibliographical references (p. 199-200) and index
UR  - http://www.loc.gov/catdir/bios/wiley041/98004730.html
UR  - http://www.loc.gov/catdir/description/wiley031/98004730.html
UR  - http://www.loc.gov/catdir/toc/onix01/98004730.html
ER  -