Remarkable service :  a guide to winning and keeping customers for servers, managers, and restaurant owners / 
The Culinary Institute of America. 
 - New York :  Wiley,  c2001. 
 - xii, 285 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0471380229 (pbk. : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Food service management.
<br/><br/><label>Dewey Class. No.: </label>647.95068 REM