TY  - BOOK
ED  - Culinary Institute of America.
TI  - Remarkable service: a guide to winning and keeping customers for servers, managers, and restaurant owners 
SN  - 0471380229 (pbk. : alk. paper)
U1  - 647.95068 REM 21
PY  - 2001///
CY  - New York
PB  - Wiley
KW  - Food service management
N1  - Includes bibliographical references and index
ER  -