TY - BOOK AU - Mullins, Laurie J. TI - Hospitality management and organisational behaviour SN - 0582432251 U1 - 647.2 MUL 23 PY - 2001/// CY - Harlow PB - Longman KW - Hospitality industry KW - personnel management KW - Organisational behaviour N1 - Includes bibliographical references and index ER -