TY  - BOOK
AU  - Van de Wagen, Lynn
TI  - Professional hospitality: core competencies
SN  - 1862504954
U1  - 338.460994 VAN 23
PY  - 1999///
CY  - Australia
PB  - Hospitality Press
KW  - competency based education
KW  - Australia
KW  - Hospitality industry
KW  - customer services
N1  - Includes bibliographical references and index
ER  -