000 00778nam a2200229 a 4500
999 _c10885
_d10885
003 KKBBM
005 20230921112120.0
008 181219s2006 my ac 001 0 eng d
020 _a0130945897 (softcover)
040 _aKKBBM
_cKKBBM
_beng
082 0 0 _a647.9406804 KIN
_222
100 1 _aKing, John H.,
_d1937-
_96913
245 1 0 _aManaging for quality in the hospitality industry /
_cJohn H. King, Jr., Ronald F. Cichy.
260 _aUpper Saddle River, N.J. :
_bPearson Prentice Hall,
_cc2006.
300 _axx, 298 p. :
_bill., ports. ;
_c28 cm.
500 _aIncludes index.
650 0 _aTotal quality management.
_96914
650 0 _aQuality control.
_96915
650 0 _aHospitality industry
_xManagement.
_92983
700 1 _aCichy, Ronald F.
_96916
942 _2ddc
_cBK