| 000 | 00664nam a2200205 a 4500 | ||
|---|---|---|---|
| 999 |
_c11458 _d11458 |
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| 003 | KKBBM | ||
| 005 | 20230921112129.0 | ||
| 008 | 181226s1998 my e 000 0 may d | ||
| 020 | _a9837204036 (kkt.) : | ||
| 040 |
_aKKBBM _beng _cKKBBM |
||
| 082 | 0 | 4 |
_a658.812 TSC _221 |
| 090 | 0 | 0 |
_a658.812 _bTSC |
| 100 | 1 |
_aTschohl, John _97232 |
|
| 245 | 1 | 0 |
_aPelanggan adalah raja : _bsatu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar / _cJohn Tschohl |
| 260 |
_aKuala Lumpur : _bGolden Books Centre, _c1999 |
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| 300 | 0 | 0 |
_a197ms. ; _c23cm. |
| 650 | 0 |
_aCustomer services _93688 |
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| 650 | 0 |
_aConsumer satisfaction _97233 |
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| 942 |
_2ddc _cBK |
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