| 000 | 00905nam a2200265 a 4500 | ||
|---|---|---|---|
| 999 |
_c5179 _d5179 |
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| 003 | KKBBM | ||
| 005 | 20230921111935.0 | ||
| 008 | 180531s1997 my 00 eng d | ||
| 020 | _a1862504733 (pbk.): | ||
| 040 |
_aKKBBM _beng _cKKBBM |
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| 082 | 0 | 4 | _a338.4791 VAN |
| 090 | 2 | 0 |
_a338.4791 _bVAN |
| 100 | 1 |
_aVan der Wagen, Lynn _93687 |
|
| 245 | 1 | 0 |
_aCommunication in tourism & hospitality : _bmeeting the world in the workplace / _cLynn Van Deer Wagen |
| 260 |
_aMelbourne : _bHospitality Press, _c1997 |
||
| 300 | 0 | 0 |
_axii, 218p. : _bill. ; _c25cm |
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aCustomer services _93688 |
|
| 650 | 0 |
_aInterpersonal communication _9429 |
|
| 650 | 0 |
_aIntercultural communication _9227 |
|
| 650 | 0 |
_aBusiness communication _9564 |
|
| 650 | 0 |
_aHospitality industry _zAustralia _93689 |
|
| 650 | 0 |
_aTourist trade _zAustralia _93690 |
|
| 942 |
_2ddc _cBK |
||