000 00786nam a2200229 a 4500
999 _c6526
_d6526
003 KKBBM
005 20230921111958.0
008 180726s1992 my a b 000 0 eng d
020 _a0471551740
040 _aKKBBM
_cKKBBM
_beng
082 0 0 _a647.950688 MAR
_220
100 1 _aMarvin, Bill.
_94334
245 1 0 _aRestaurant basics :
_bwhy guests don't come back--and what you can do about it /
_cBill Marvin.
260 _aNew York :
_bWiley,
_cc1992.
300 _axiii, 225 p. :
_bill. ;
_c24 cm.
500 _aAt head of title: A Restaurants & institutions book.
504 _aIncludes bibliographical references (p. 224-225).
650 0 _aRestaurants.
_94335
650 0 _aCustomer relations.
_93465
730 0 _aRestaurants & institutions (Chicago, Ill.)
_94336
942 _2ddc
_cBK