Effective Complaint Management The Business Case For Customer Satisfaction Bernd Stauss & Wolfgang Seidel

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TextCham Springer 2019Edition: 2nd edDescription: ix,495 pages illustrations 24 cmContent type:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	PERPUSTAKAAN KOLEJ KOMUNITI BUKIT BERUANG New Materials Shelf	NFIC	658.812 STA (Browse shelf(Opens below))	Available		0011605

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Previous	658.81 BOL Apa yang perlu sebagai seorang pengurus /	658.812 LEB Cara memikat dan menambat hati pelanggan/	658.812 PEL It's all about service : how to lead your people to care for your customers /	658.812 STA Effective Complaint Management The Business Case For Customer Satisfaction	658.812 TSC Pelanggan adalah raja : satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar /	658.812 UND Understanding and managing customers /	658.812 ZAI Tip menawan hati pelanggan	Next

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