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Quality service : what every hospitality manager needs to know / William B. Martin.
Material type:
TextPublication details: Upper Saddle River, N.J. : Prentice Hall, c2002.Description: xvii, 202 p. : ill. ; 24 cmISBN: - 0130930180 (pbk.)
- 647.95068 MAR 21
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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PERPUSTAKAAN KOLEJ KOMUNITI BUKIT BERUANG New Materials Shelf | NFIC | 647.95068 MAR (Browse shelf(Opens below)) | Available | 02027 | |
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PERPUSTAKAAN KOLEJ KOMUNITI BUKIT BERUANG New Materials Shelf | NFIC | 647.95068 MAR (Browse shelf(Opens below)) | Available | 02028 | |
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PERPUSTAKAAN KOLEJ KOMUNITI BUKIT BERUANG New Materials Shelf | NFIC | 647.95068 MAR (Browse shelf(Opens below)) | Available | 02029 |
Includes bibliographical references (p. 197-198) and index.
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