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Mengendali aduan pelanggan : mengubah cabaran kepada peluang / Jennifer Denham ; penterjemah Mohd. Rizal Saidin
Material type:
TextSeries: Rahsia kejayaanPublication details: Petaling Jaya : Prentice Hall Pearson Malaysia, 2002Description: ix, 250ms. : il. ; 21cmISBN: - 9832473845 (kkt.) :
- 658.8342 DEN 21
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PERPUSTAKAAN KOLEJ KOMUNITI BUKIT BERUANG New Materials Shelf | NFIC | 658.8342 DEN (Browse shelf(Opens below)) | Available | 02313 |
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| 658.827 CHE Memahami jenama | 658.827 CHE Memahami jenama | 658.827 KAP Strategic brand management/ | 658.8342 DEN Mengendali aduan pelanggan : mengubah cabaran kepada peluang / | 658.8342 NAB Perlakuan pengguna / | 658.8343 RAP The complete idiot's guide to winning customer loyalty / | 658.84 ELE Electronic commerce : a managerial perspective / |
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Bibliografi: ms. 241-242
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